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Account Representative 

Marshall, MI 49068

Are your customer service skills up to par?  Do you like dealing with the public?  We are seeking an experienced Account Rep for a trial hire opportunity!

We are no longer accepting applications

The Account Representative position is no longer available. We have similar positions below that you may be interested in.

Description

Here are some of the responsibilities of our Account Rep opening:  receives and processes orders by phone, fax, email, or walk in customers; processes credit/debit memos, receives and investigates customer complaints/problems and finds best solution in order to satisfy customer; assists and communicates with outside sales representatives regarding all aspects of customer accounts; mails literature to customers and sales representatives; enters quotes, making sure pricing is accurate for customers; assists customers with product line information regarding availability, technical information, etc.; keeps customer profile updated with new customers, price increases, change in discounts, special jobs, etc.; assists and follows-up on shipments, and notifies customers of delivery dates and back orders or problems with delivery.

Qualifications

Some of the requirements of this position are:  minimum of one year of customer service and/or general office experience; basic computer knowledge and experience with 10 key calculator; building and/or construction experience is preferred and must have excellent interpersonal skills.

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