Are your customer service skills up to par?  Do you like dealing with the public?  We are seeking an experienced Account Rep for a trial hire opportunity!

Description

Here are some of the responsibilities of our Account Rep opening:  receives and processes orders by phone, fax, email, or walk in customers; processes credit/debit memos, receives and investigates customer complaints/problems and finds best solution in order to satisfy customer; assists and communicates with outside sales representatives regarding all aspects of customer accounts; mails literature to customers and sales representatives; enters quotes, making sure pricing is accurate for customers; assists customers with product line information regarding availability, technical information, etc.; keeps customer profile updated with new customers, price increases, change in discounts, special jobs, etc.; assists and follows-up on shipments, and notifies customers of delivery dates and back orders or problems with delivery.

Qualifications

Some of the requirements of this position are:  minimum of one year of customer service and/or general office experience; basic computer knowledge and experience with 10 key calculator; building and/or construction experience is preferred and must have excellent interpersonal skills.