Driver Recruiter / Operations - Dispatch

Description

Position Summary: 
Responsible for achieving the financial goals of branch office(s) by maintaining employee and client relationships, maintaining a sufficient pool of field staff CDL A and CDL B drivers to meet current and anticipated customer demand, and filling client orders with quality employees who will meet client expectations.

Responsibilities:

* Responsible for developing, evaluating, and maintaining an available pool of qualified, field staff CDL A and CDL B drivers with the marketable skills necessary to meet client needs.
* Acts as a liaison between the drivers, the branch office, and the client to ensure that a high quality service is being provided.  Advises management of any service issues or concerns.
* Follows up with client and employee to ensure that a satisfactory placement has been made.  Takes appropriate action if client or employee is not satisfied with the placement.
* Negotiates pay/bill rates on individual orders within the limits set forth by management. 
* Resolves issues with CDL A and CDL B drivers involving pay discrepancies, working conditions, counseling, discipline, etc.
* Completes and maintains all documentation processes as required by company policy and federal or state regulation for field staff employees including new hire and I-9 forms, FMSCR regulations, reference checks, social security number verifications, criminal background checks, and any other documentation required by the client site within a timely manner.
* Maintains frequent contact with sales account reps and other branch personnel to discuss the availability of CDL A and CDL B drivers by skill categories and to anticipate clients? needs.
* Performs telemarketing or resume search activities as assigned by management.
* Promotes permanent placement services to our clients and presents appropriate candidates for these placements.
* Maintains integrity of StaffSuite database by accurately inputting data.
* Strives to keep branch expenses low by maintaining awareness of client credit issues, unemployment concerns, and worker’s compensation issues.  Reports any concerns to management.
* Responsible for working well with others and maintaining positive attitude within a team environment.
* Completes all training and orientations as required by management.
* Performs other related duties and projects as assigned.

Qualifications

Knowledge, Skills, and Education Required

* High school diploma or GED.  Some college courses in business-related field helpful.
* Associate’s Degree or equivalent experience preferred.
* Previous temporary staffing/recruiting experience and/or 2 years of related experience in the transportation industry.
* 2 years previous experience in dispatch, driving, or logistics.
* Computer literate with a working knowledge of Windows-based programs.
* Excellent organizational skills and ability to independently plan and carry out daily agenda with limited supervision.
* Familiar with FMCSR regulations.
* Proven ability to multi-task, remain organized, and meet deadlines.
* Excellent written and verbal communication skills.
* Excellent interpersonal, customer service, and telephone skills.

Working Conditions:

* Works in an office environment.
* Frequent travel to client sites and networking functions.
* Must maintain current driver’s license and personal automobile insurance.